Many companies have had problems with their staff. An industrial dispute can led to a strike call or other forms of industrial action whereby staff refuse to work or work “to rule.” in order to draw attention to their pay and other conditions. Companies and employers have to cope as best they can with all [...]
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Datamonitor has produced a report in which is concludes that banks should start using social media to build trust, loyalty and improve relationships with customers. I find it unbelievable that it taken them (Datamonitor, or any other report provider) to come to this conclusion. Clever (that is, observant) online and offline businesses have been using [...]
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