December 2011

Building a social media campaign Whenever you engage in a social media conversation then that interrupted conversation is already going on. As we have discussed, the conversation is continuing with or without your presence. By joining in you are effectively putting your foot in the door and saying “hey, I am here.” If you were [...]

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The conversations of people in the social media universe give evidential credence as a source of information. The mixture of positive and negative affirmations serve far greater than any advert that you could have ever devised. But how do you go about finding what is being said about you? It may seem that you need [...]

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Many companies do, of course, survey their customers on regular basis. The outcomes as to how well people think you are doing needs to be taken into account. A social media campaign based on an already poor performance is not likely to be effective. If your customers think that you are already good and they [...]

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Many people have a great deal of influence amongst their peers. And a niche forum has a herd power that you may not have expected or been aware of. When this happens, you lose a certain degree of control. The bottom line is that when you lose these customers and clients to these unknown areas [...]

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